What Every Dispatcher Should Do Before 2027

Mark A. Hill, CEO of PCS Software, a Houston-based TMS for trucking carriers, shares what dispatchers should do now to prepare for 2027, and what carriers and freight brokers are up against: freight fraud, a down market that battered fleets with low rates, tariffs and war, and diesel he expects to stay above $5 through 2027. Mark also explains why trucking's fragmentation is a feature rather than a bug, his TSA PreCheck-style idea for verifying carriers, how AI has already cut dispatch work by 30%, and how a career in Houston's energy trading world during the Enron era led him to trucking. This week's episode is sponsored by Epay Manager, Highway, Bitfreighter, and Resolve Logistics. Interested in sponsoring our podcast? Send us an email at pbj@freightcaviar.com