Freight AI pilots succeed. Production deployments often don't. Augment CEO Harish Abbott on the change management gap — and what ops leaders need to do before the tech even matters.
The freight boom arrived. For some carriers, it arrived too late. We explain why in today's feature. Plus: real gouda fellas, satisfactory doesn't mean safe, LTL is waking up, and more.
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“Humans are super powerful in this process,” Paul said. “They build relationships, solve messy edge cases, piece together ambiguous info. Tech should amplify that.”
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