Freight brokers face rising phone-based impersonation as fraudsters exploit DOT data. Stronger carrier screening and voice identity verification are becoming essential to prevent load theft and identity fraud.
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Convoy adjusts staffing levels in response to market conditions, underscoring the challenges and resilience in the logistics sector.
The Seattle-based trucking marketplace Convoy has conducted another round of layoffs, marking its fourth within a year. The reduction has mainly affected the company's customer-experience operations team, originally beefed up in anticipation of a freight market rebound. However, the lagging rebound and efficiencies gained from their new service model prompted the company to adjust staffing levels.
Despite this setback, Convoy, co-founded by Amazon veterans Dan Lewis and Grant Goodale, remains one of Seattle's most valued private startups, demonstrating the resilience and adaptability required to navigate the fluctuating freight market.
The slowdown in cargo demand and emphasis on extending runways also led to layoffs in the freight business, including DHL, GXO Logistics, U.S. Xpress, and Convoy.
— INSIDE.COM (@inside) June 8, 2023
Now, here's a reason for optimism🤞 in truck freight:
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Plus: a Wyoming pipeline blast snarls a key freight corridor, brokers double down on U.S.–Mexico, truckload hauls shrink to record lows, and more in today’s newsletter.
Plus: 3,000 drivers sidelined over English tests, DOT fraud crackdown follows FMCSA’s data glitch, two TV cargo theft schemes, and more.
I have spoken to many candidates, and I see a common theme. Freight Fatigue Logistics folks are worn down by
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