Every freight AI vendor quotes an automation rate. Almost none publish what's behind it. Here's the methodology question brokerages should be asking and what Chain's 3M-load dataset reveals.
A FreightCaviar follower spent weeks quick-paying carriers on a steel project before learning the shipper was fake, the carriers were in on it, and not a single load was ever real. Plus: Congress takes aim at chameleon carriers, diesel keeps falling, and more.
āWhen I say youāre going to require high levels of authenticity and authentication at the point of entry... that is no longer going to be enough to prevent access. Youāre going to need multiple points that all need to match in order to unlock access- thatās where weāre going."
FreightCaviar Weekly Recap.From DOT revoking over 17,000 CDLs in California, to more confusion about broker transparency - here are this weekās most talked-about freight stories.
Today's Newsletter is Brought to You by Epay Manager.
š¤ More Broker Transparency Confusion
On r/FreightBrokers, growing confusion around broker transparency reared its ugly head after a driver called a shipper mid-transit, accused the broker of double brokering, and demanded to know the payout on the load. The broker clarified that transparency rules were never passed and that any disclosure, or dispute, is strictly between broker and carrier. Contacting the shipper directly is still a clear contract violation and ultimately led to the freight being transloaded and the driver facing penalties.
Comments pointed out that much of the confusion comes from misinformation: broker transparency does exist as a rule, but most carriers sign waivers that limit access to records, waivers that remain enforceable. FMCSA is expected to issue a supplemental rule next year, which could reshape how transparency requests are handled.
We broke down some of the key cases on this issue which you can read here:
Your inbox wasnāt built for invoicing. Epay Manager was.
For decades, Epay has delivered back-office automation for freight brokers that is fundamentally different: it delivers a proactive invoicing workflow by building the carrier invoice from data in your TMS and proactively collecting invoice documents in-platform.
Transportation Secretary Sean P. Duffy announced that Californiaās DMV had illegallyissued 17,000 non-domiciled CDLs, all of which are now being revoked following an FMCSA audit. According to the department, the review uncovered systemic failures in Californiaās licensing program ā including licenses issued beyond visa limits and widespread noncompliance with federal standards. The state now faces a 60-day deadline to fix records and prove every improper license has been removed.
This enforcement wave follows earlier federal actions withholding more than $40 million in funds over Californiaās refusal to adopt FMCSA English proficiency rules.
š FreightCaviar Story of the Week: Zuum Files for Bankruptcy
FreightCaviarās feature this week looks at Zuum Transportation filing for Chapter 11 bankruptcy after years of pursuing an ambitious vision to ādefragmentā logistics.
Tim Highham, CEO AscendTMS, has given his thoughts on this matter, asking the question, "As Zumm App was also an active freight broker, how is it possible that 19 of their top 20 creditors are ALSO freight brokers?"
Read the feature to get the full story on this latest bankruptcy within the industry.
Levity automates high-volume email and phone tasks like quoting, load building, and track & trace, without black-box agents or risky AI experiments. Designed for teams that need control, transparency, and results they can trust.
Built for high-reliability, high-volume workflows
Seamlessly integrates with inboxes, TMSs, and rate tools
Works quietly in the background with human-in-the-loop and clear fallback paths
LaneSurf, which showcased an on-stage demo at FreightWaves F3 highlighting how its AI can engage dozens of carriers at once. The team said their system contacted 96 carriers simultaneously and secured a difficult, two-hour-pickup load in 10 minutes, positioning the tool as a rapid-response solution for time-sensitive freight.
FreightCaviar Podcast: We sat down with Highwayās Demi Ramon & Michael Caney to unpack Q3 freight fraud trends and what brokers need to know. Episode up now on YouTube, Spotify, or Apple Podcasts.
Freightjobs.co. Now Hiring:Ship Smart Solutions Inc. is looking for a Freight Broker with Existing Customers in Montgomery, IL. Apply here.
Shipper CRM: A FreightCaviar product built for brokers to find, track, and win shipper freight. Click here to learn more.
FreightCaviar Forum: We launched a forum for brokers, carriers, and freight tech pros to connect, share insights, and trade industry intel.
Hello! I'm Jerome FreightCaviar! Iām into the politics of freight and the impact it will have worldwide. I'm always eager to learn more. Follow me on X @JeromeFreightC
A FreightCaviar follower spent weeks quick-paying carriers on a steel project before learning the shipper was fake, the carriers were in on it, and not a single load was ever real. Plus: Congress takes aim at chameleon carriers, diesel keeps falling, and more.
āWhen I say youāre going to require high levels of authenticity and authentication at the point of entry... that is no longer going to be enough to prevent access. Youāre going to need multiple points that all need to match in order to unlock access- thatās where weāre going."
FMCSA launched a new carrier registry three weeks ago to stop freight fraud ā zero new carriers have been registered since. Plus: PepsiCo is running 41 driverless trucks, peak season and a shrinking driver pool, cameras know where your carriers have been, and more.
The freight boom arrived. For some carriers, it arrived too late. We explain why in today's feature. Plus: real gouda fellas, satisfactory doesn't mean safe, LTL is waking up, and more.
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