Cargado Introduces Cargado Chat

CHICAGO — Thursday, November 6, 2025 — Cargado, the leading marketplace for Mexico and Canada freight, today announced the launch of Cargado Chat, a new communication platform built for the logistics industry that brings conversations into one secure, organized, and searchable place. Cargado Chat is available now in private beta, with a broader rollout planned for the end of the year. 

With Cargado Chat, brokers and carriers can communicate in real time, verify who they’re talking to, and keep every message organized by load. No more juggling communications across open, unverified channels. 

"Cargado Chat replaces the chaos of disconnected communication across WhatsApp, email, and text messages," said Matt Silver, CEO and Co-Founder of Cargado. "It gives brokers and carriers a shared, organized place where every load and every message lives in context. It’s where communication moves at the speed of freight." 

A trusted modern chat platform built for freight 

Freight conversations today happen across many open, unverified channels. As spoofed emails and calls become more common across the industry, brokers and carriers are increasingly exposed to unfamiliar and unverified parties, increasing the risk of fraud. Open channels also mean a lot of noise and spam, resulting in important communications being easily missed. 

By connecting every chat and every thread with the right load and the right people, Cargado Chat eliminates the need for fragmented and inefficient communication across multiple apps. Every conversation is searchable and visible for the entire team without being cc’d on every conversation, bloating broker and carrier inboxes.

Cargado Chat is a trusted, modern real-time chat designed for freight conversations, bringing together the functions that today’s cross-border operations require with the fun of modern messaging platforms. 

Freight-driven features like load-linked threads and verified profiles keep teams and partners confidently and safely aligned across borders. Cargado Chat bridges language gaps with real-time inline translations, allowing brokers and carriers to message in their known language while still understanding every word. With easy messaging, streamlined negotiations, and real-time updates, Cargado Chat eliminates the whack-a-mole communication to make cross-border logistics as simple as possible.

Key features include: 

• Verified profiles: Spoof-free, spam-free communication with MFA and verified user identities, so you always know who you’re talking to. 
• Instant translations: Communicate seamlessly across languages for even tighter coordination and reduced complexity. 
• Real-time modern messaging: Threads, mentions, emojis, and read receipts for fast collaboration. 
• Built for freight: Every message ties back to a load, carrier, or broker, making it easy to find messages. 
• AI-structured conversations: Turn chats into bids with AI. Automatically flag key details and follow-ups to stay organized. 
• Searchable history: Instantly find any message, load, or contact. 
• Multi-person threads: Share conversations across your team, keeping the right people in the loop. 
• A unified collaboration platform for North American Freight 

The logistics industry has never been more dynamic than it is today. With shifting market demands, fluctuating fuel prices, and new regulations, the need for reliable, collaborative partnerships between brokers and carriers is at an all-time high. Things change quickly, whether a weather event disrupts a route or a last-minute request from a shipper requires immediate attention—these situations highlight why brokers and carriers must be aligned and ready to respond together. 

“We see our role as enhancing the collaboration between brokers and carriers, especially when it comes to the unique challenges of Mexico and Canada freight,” said Rylan Hawkins, cofounder and CTO of Cargado. “Cargado Chat is another step toward making freight collaboration across borders as seamless as can be.” 

Cargado Chat brings to life the vision of Cargado being the collaboration platform for cross-border freight, where brokers can confidently match, price, and procure cross-border carrier capacity in one place. 

More than 4 million cross-border shipments moved since 2023 

Cargado is the leading marketplace for cross-border freight, connecting brokerages with more than 200,000 trucks and 450,000 trailers across nearly 1,500 carriers. 

The launch of Cargado Chat follows a year of product innovation and market expansion fueled by Cargado’s $12 million in Series A funding announced in April 2025. That includes the launch of Cargado Market Rates, the industry’s first cross-border pricing intelligence tool, along with Cargado’s expansion into both cross-border Canada and domestic Mexico, driven by customer demand.

Since Cargado’s founding exactly two years ago, in October 2023, brokers and carriers have moved more than 4 million cross-border loads with Cargado. Brokers like Sunset Transportation, Ryder, Traffix, and FLS Transport use Cargado to manage and grow their Mexico and Canada operation and expand their revenue. 

For additional details, visit Cargado.com. 

About Cargado 

Founded by industry veterans Matt Silver and Rylan Hawkins, Cargado launched the first invite-only load board for Mexico-U.S. cross-border freight in April 2024. Created in response to increased nearshoring demand, Cargado facilitates quicker, more transparent freight capacity sourcing. To date, Cargado has raised $22 million from investors including Primary Venture Partners, Ironspring Ventures, Zenda Capital, Wischoff Ventures, Proeza Ventures, RyderVentures, LGVP, Conversion Capital, and Assembly Ventures. 

Press Contact: Joey Hawilo | joey@cargado.com