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"As an industry, we have to be prepared to handle situations quickly because ultimately people's lives and livelihoods are at stake.”
In the latest episode of The FreightCaviar Podcast, we sat down with Clayton Griffin, President at OTR Solutions, to explore strategies to safeguard yourself against fraud in the year ahead, and explain why taking a careful, measured approach is more important than ever.

Is technology enough to fight freight fraud? What can the industry expect in the year ahead? Clayton Griffin breaks it all down and answers your biggest questions.
With many new tools emerging to combat the rise of freight fraud, this is still not enough, says Clayton– we all need to play an active part in fighting it. Staying alert to minor changes in email structures and building your processes around identifying these anomalies is the key to success.
"It’s things like minor changes in email structures, and some of them are pretty obvious. It’s a really consistent double-brokering format of email. Doing a little bit of that common-sense work makes a huge difference."
In an industry where everything moves very fast and everyone is so busy, it's the perfect environment for fraud to thrive if you don't have systems in place to protect you.
What can we expect in the following year? His predictions are optimistic: while demand is still uncertain, confidence in the supply side is growing, and from that angle we can expect to move closer to equilibrium.
Clayton's advice is clear: either slow down or have systems in place that can protect you and your customer.
Check out our piece with Clayton:

Watch the episode on YouTube.

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