🎣 Pallet CEO on Tackling the Supply Chain's Manual Work with AI + This Week's Carrier Pick

Hear how Pallet's founder uses AI to solve real-world logistics problems, automating documents and back-office tasks to create a more efficient supply chain. Plus: Our Carrier of the Week!

🎣 Pallet CEO on Tackling the Supply Chain's Manual Work with AI + This Week's Carrier Pick

In this edition of the Tuesday Spotlight, catch the newest FreightCaviar Podcast, featuring our Carrier of the Week.

This edition: we sit down with Sushanth Raman, CEO and Founder at Pallet, an AI-driven logistics management system.

Today's Newsletter is Brought to You by Epay Manager.

Pallet CEO on Tackling the Supply Chain's Manual Work with AI

Sushanth Raman's journey into the world of freight was anything but conventional, driven by a lifelong philosophy of seeking out overlooked opportunities and embracing discomfort. This mindset took root early; in fifth grade, he chose to attend a military boarding school in India, a decision that instilled in him immense discipline and resilience.

Growing up, he watched his grandparents' struggle with inefficiencies in their food distribution business. Later, while working at Retool, a company that helped businesses automate workflows, he realized that even the most advanced companies were dragged down by outdated processes.

Recognizing a massive opportunity to build digital products for the real world, at just 20-something, Sushanth launched Pallet with a clear vision: to automate tedious back-office workflows in logistics through cutting-edge AI.

And that vision is paying off. The company recently secured $27M Series B led by General Catalyst.

The Pallet team celebrating their $27M Series B raise in Union Square. Image Source: Pallet/LinkedIn

Here’s What We’re Covering in This Episode:

  • Adapt or Perish: Why ignoring AI is a business death sentence for any logistics company today.
  • A "Seek Discomfort" Philosophy: Hear about Sushanth's personal philosophy of choosing the harder, less-traveled path, and why he believes this is a key trait for any CEO.
  • The "Human QA" Advantage: Learn why Pallet intentionally built its team with 30-40% industry insiders and requires every employee to spend a week a month on-site with customers.

Here's what Sushanth had to say on success:

"Always go to places that others are not looking and pick the path of most discomfort."

This week's episode is brought to you by Epay Manager, Highway, and GenLogs.

Listen to the episode on Apple Podcasts or Spotify. Watch the interview on YouTube.


Brought To You By Epay Manager

You’re in control of your back-office with Epay Manager.

For over 20 years, Epay has provided best-in-class automation, invoicing, and payments solutions to freight brokerages.

  • Slash post-delivery cost per load by 50%
  • Process 5x more invoices per day, minimizing wasted efforts
  • 98% reduction in duplicate tasks and billing inaccuracies

Carrier of the Week: KSM Carrier Group

  • MC: 920445
  • Location: Griffith, IN
  • Years in Business: 8 years
  • Fleet Size: 145 asset
  • Equipment: Refrigerated & Dry Pharmaceutical Freight
  • Lanes: WI outbounds for dry van

One thing they wish more brokers understood:

We wish more brokers understood that not all carriers are out here chasing quick loads, we want to build long-term partnerships. We’re looking for consistency, good communication and stability, always. 

 Want to be featured?  Fill out this quick form to be our next Carrier of the Week.


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🎣 THE FREIGHT CAVIAR CORNER

  • FreightCaviar Back in Serbia: We’re on the ground again in the outsourced dispatching capital of the world. Check out what happened on Day 1 & 2 as we hit the streets of Serbia to film fresh content, meet freight pros, and get the latest updates.
  • Freight Broker Group Chat: Lost a load to a ghost MC? Just discovered a 15-layer carrier spoof ring? Come swap war stories, drop memes, and ask the stuff no one wants to post on LinkedIn. Join us on forum.freightcaviar.com

FREIGHT HUMOR


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