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Cargo theft is rising, and phone scams are getting smarter. Fox Logistics shares how WireBee helped them auto-block risky calls, boost visibility, and keep high-risk freight secure, without sacrificing speed or service.
According to Verisk CargoNet, cargo theft reached 3,625 reported incidents in 2024, a 27% spike over 2023, with the average value per theft jumping to $202,364.
And it’s not slowing down. In June 2025, the GearTrack Cargo Security Index reported a continued spike in thefts targeting food, electronics, and household goods, with fraud schemes growing more sophisticated and data-driven.
Criminals are impersonating legitimate carriers and rerouting entire truckloads, often within hours of pickup at major freight hubs like Savannah, Dallas, and Chicago.
In recent months, investigative reports, from Danielle Chaffin’s FMCSA data dives to GenLogs’ breakdown of AI-assisted fraud tactics, have shown just how fast scammers are evolving.
Writing for FreightCaviar Chaffin's, "Eye-Opening Patterns in FMCSA Data," exposed how carriers with fake names, duplicate addresses, and thousands of violations still slip through the system.
Pick up the phone, and you spend the first 90 seconds asking:
By the time you figure it out, you’ve wasted time, or worse, you’ve handed intel to a bad actor.
That’s why more brokerages are rethinking their inbound call process and turning to tools like WireBee, which filters out fraud before you even say hello.
But don’t take it from us. Take it from Fox Logistics, a company handling high-risk freight with zero tolerance for scams.
Back in 2023, Fox Logistics, which serves enterprise shippers, decided to build its own call screening tool using Twilio.
And they didn’t hold back.
It worked… sort of.
“Carriers didn’t like the manual quote entry. They couldn’t ask questions about pickup times. Quote volume dropped, and we lost capacity opportunities.” — Matt Lawrence, CEO, Fox Logistics
Eventually, they rolled back to V2. But then another problem emerged:
“We didn’t have real-time info about the caller, the load, or whether they’d already spoken with someone.”
That’s when Fox tried WireBee.
What stood out?
“The setup process was incredibly easy. The team adopted it quickly. WireBee was easy to work with and the terms were easy to accept.”
WireBee didn’t try to replace their process. It made their calls smarter.
Fox Logistics already had robust fraud protocols in place: they’d built their own screening system, integrated with Highway, and refined their internal vetting process over time. But even with all of that, WireBee added a new level of speed, visibility, and control.
The impact was immediate and measurable.
“The ability to detect call spoofing helps us weed out fraudulent carriers at an earlier stage, saving us time and keeping our customers' freight safe.” — Matt Lawrence
Fox didn’t adopt WireBee out of desperation; they adopted it because their protocols were good, but WireBee made them exceptional.
WireBee’s ability to detect spoofed numbers and flag carriers using mismatched DOTs helps brokers stop these fraud schemes at the earliest point of contact: the phone call. As GearTrack notes, theft is no longer opportunistic. It’s organized, digital, and constantly evolving.
That stat speaks louder than any marketing copy.
Every freight team has tracking and verification tools. But when it comes to inbound carrier calls? Most brokers are still flying blind.
WireBee changes that.
Because every phone call is either a waste of time… or a threat. And your first 90 seconds? That’s when it’s too late.
Want to stop wasting time on bad calls and start talking only to pre-vetted, verified carriers? 👉 See how WireBee can help.
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