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C.H. Robinson achieved productivity gains despite a falling headcount, a strategic move impacting its overall operations.
C.H. Robinson, a leading logistics company, has been undergoing significant changes in its workforce and operational strategies. Despite a notable reduction in headcount, the company has managed to achieve productivity gains.
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This has been largely attributed to their strategic focus on technology, particularly in automating internal processes. The reduction in staff has led to a significant decrease in personnel expenses, contributing to more streamlined operations.
The company has had two rounds of layoffs recently. The first round was in November 2022, affecting approximately 650 jobs. The second round took place in May 2023, resulting in around 300 layoffs. Other reductions occurred through attrition, retirements, and elimination of roles.
The changes at C.H. Robinson reflect a broader trend in the logistics and trucking industry, where companies are increasingly turning to technology to enhance efficiency and reduce costs.
Generative AI Usage at C.H.:
Source: Trucking Dive
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